The needs analysis of different migrant groups allows us to better understand the mechanisms of dialogue in a multicultural environment and avoid blocking situation in the learning process. It is therefore necessary to consider the understanding of one’s own culture and the cultures of others to develop (what is called) an intercultural awareness in a multicultural context.

Intercultural awareness is being able to understand your own culture as well as other people’s cultures, by identifying both similarities and differences between them.

These similarities and differences may be in terms of values, beliefs, or behavior. Understanding people is a way of building intercultural relationships. It also limits misunderstanding that may exist[1].

What migrants expect from facilitators in the classroom is:

• Treat everyone equally
• Knowledge of any “taboo” topics based on the background of the students
• Manage to Sectione the students in the classroom
• Attentive and personal approach towards every single student
• Basic knowledge of the cultures and religions
• Promote cultural diversification
• Respect for language level
• Different ethnicity and background

[1] https://www.skillsyouneed.com/ips/intercultural-awareness.html